Customer Service

FOR RETAILERS ORDERS:

Service Department Hours

Monday through Friday - 8am to 4pm (PST/PDT)

How Do I Check My Order Status?

If you are a registered customer, you can access your order history by logging into your account using the credentials you used to create your account. You will find the “My Account” link located at the top of each page. Once you have accessed your account, you can click on the “My Orders” link for order status.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. Once your order has shipped, we cannot make changes to the shipping address. Mizala will use the address provided at checkout, and we are not responsible for any errors if an incorrect address is submitted.